Mercure Resort

Near Steamer Wharf Check-in: 2:00 PM ~ anytime. Check-out: 11:00 AM.Choices between multiple bed types for the same room are requests only and may not be honored at the hotel if availability does not permit. Mandatory fees: You'll be asked to pay the following charges at the property: - Deposit: NZD 100 per night We have included all charges provided to us by the property. Optional fees: - Fee for buffet breakfast: NZD 32 per person (approximately) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: NZD 65 per night - Credit card charges are subject to a surcharge of 2 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change Know before you go: - Pool access available from 7:00 AM to 10:00 PM. - Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. - The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. - No pets and no service animals are allowed at this property. - This property advises that enhanced cleaning and guest safety measures are currently in place. - The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. - Personal protective equipment, including masks and gloves, will be available to guests. - A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. - Contactless check-in and contactless check-out are available. - Enhanced food service safety measures are in place. - Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. - This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). - This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). - COVID-19 - Essential Workers Only - NO - Property is cleaned with disinfectant - Protective clothing is available to guests - Masks are available to guests - Gloves are available to guests - Shield between guests and staff in main contact areas - Guests are provided with free hand sanitizer - Contactless check-in is available - Property follows a brand or regulatory agency's sanitization guidelines - Property confirms they are implementing enhanced cleaning measures - Individually-wrapped food options are available - Individually-wrapped food options are available for breakfast - Individually-wrapped food options are available for lunch - Individually-wrapped food options are available for dinner - Individually-wrapped food options are available through room service - Staff temperature checks are conducted regularly - Temperature checks are available to guests - Bed sheets and towels are washed at a temperature of at least 60°C/140°F - Commonly-touched surfaces are cleaned with disinfectant - Property confirms they are implementing guest safety measures - Contactless check-out is available - Electrostatic spray is used for disinfection - Cashless transactions are available - Contactless food service / room service is available - Food service has been amended for enhanced safety - Property does not offer onsite COVID-19 testing - Property does not require health documentation at check-in - Pets not allowed - No pets or service animals allowed

About MERCURE RESORT, Queenstown - presentation of hotel, facilities and services offered

Near Steamer Wharf.
Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This 4-star hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.3 mi (3.7 km) from Queenstown Gardens.
Make yourself at home in one of the 148 individually furnished guestrooms. Complimentary wired Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Grab a bite at Rises Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).


Rooms Description: Make yourself at home in one of the 148 individually furnished guestrooms. Complimentary wired Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Location: Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This 4-star hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.3 mi (3.7 km) from Queenstown Gardens.

Facilitati: Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).